Refund and Returns Policy

Refund and Returns Policy

Effective Date: [Insert Date]

At [Your Business Name], we strive to provide high-quality services and digital products that meet your needs. However, we understand that circumstances may arise where you need to request a refund. Please read our policy carefully to understand your rights and obligations.

1. Services (Consulting, Strategy, Social Media Management)

Due to the nature of our services, we do not offer refunds for completed services. If you are dissatisfied with the service, please contact us at [Your Email] to discuss possible resolutions.

Cancellations:

  • You may cancel a service before work has begun for a full refund.

  • If work has started, a partial refund may be considered at our discretion based on the time and resources already invested.

2. Digital Products (eBooks, Templates, Guides, etc.)

All digital product sales are final and non-refundable.
Due to the downloadable nature of these products, we cannot accept returns or issue refunds once the product has been delivered.

If you experience issues accessing or using a digital product, please contact us at [Your Email], and we’ll assist you promptly.

3. Online Courses or Programs

  • If your course includes a money-back guarantee, details will be specified on the course page.

  • For time-based refunds (e.g., “7-day money-back guarantee”), requests must be submitted within the specified timeframe and require proof that you completed course materials and assignments.

Refunds will not be issued after the guarantee period or for failure to participate in or complete the course.

4. Subscriptions or Retainers

If you are on a monthly service plan:

  • You may cancel your subscription at any time.

  • Refunds will not be issued for the current billing cycle once payment has been processed.

  • Services will continue until the end of the billing period.

5. Chargebacks and Disputes

If you have any concerns with your purchase, we encourage you to contact us first before initiating a chargeback. We’re committed to resolving issues fairly and quickly.

Unauthorized chargebacks may result in service termination and denial of future purchases.

6. Contact Us

If you have questions about this Refund and Returns Policy, or if you’d like to request a cancellation or discuss your situation, please contact:

[Your Email Address]
[Your Website URL]